Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-undercarriage-protection.collision-talk.com (hereafter referred to as “Tesla Undercarriage Protection,” “we,” or “our”). We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of your information in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Privacy Act (UCPA), Connecticut Consumer Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Personal Information Protection Act (POPIA)

Scope

This Policy covers all aspects of our website, applications, services, and products offered through https://tesla-undercarriage-protection.collision-talk.com. However, please note that it does not extend to third-party platforms, apps, or services accessed via links on our site, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This Policy guides how we interact with users in the following scenarios:

  • Using our applications and services as an authorized user
  • Visiting websites linked to this Privacy Statement
  • Receiving communications from us, including newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect several types of personal information (hereafter “Personal Data”) for various purposes:

  • Account Information: Details required to create and manage your account.
  • Payment Information: Data needed for processing transactions, including payment card details, billing addresses, and payment history.
  • Financial Information: Financial records related to our services or products.
  • Purchase Information: Details of your orders, including purchase date, quantity, and product specifics.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for authentication and analytics.
  • Location Data: Information about your physical location when you interact with our apps or websites.
  • Feedback: Your comments, suggestions, and reviews to enhance our services.
  • Social Media Information: Data obtained from social media platforms when users choose to connect their accounts.
  • Product Information: Details about the products you view, purchase, or interact with on our platform.

We collect this data through various means: user input forms, interactions with our apps and websites, automated tracking technologies (like cookies), and third-party sources who provide us with Personal Data based on their own privacy policies.

Cookies

We employ cookies to enhance your experience and gather analytics. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: Essential for navigating our sites, ensuring basic functionalities, and remembering user preferences.
  • Preference: Remembering your settings, language preferences, and other customization options.
  • Analytics: Tracking site usage and gathering statistical data to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain Personal Data for as long as necessary for the purposes it was collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

We have implemented robust organizational and technical safeguards to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. This includes encryption during data transmission and storage, as well as engagement with secure third-party processing partners.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect Personal Data from children in this age group.

Your Rights

Depending on your location, you have certain rights regarding your Personal Data, including:

  • Access to and rectification of your data
  • Erasure or deletion of your data
  • Restriction or objection to the processing of your data
  • Right to data portability
  • The right not to be subject to automated decision-making or profiling
  • The right to file appeals or complaints with relevant authorities
  • Withdrawal of consent at any time

To exercise these rights or for data-related inquiries, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Policy as needed and will post any changes on our website. We encourage users to review this page periodically to stay informed about our privacy practices.

Contact Information

For any questions, unsubscribe requests, or data-related inquiries, please reach out to us via: